Booking Conditions
Cancellation Policy - Terms & Conditions
- The owners reserve the right to cancel or refuse any booking at any stage
- A deposit equivalent to one night stay in off peak periods & two night stay in peak periods in your chosen cabin or site is required at time of booking in order to secure your booking
- For cancellations after 2pm on the date of arrival or No Show, no refund or credit will be offered and deposit will be forfeited
- There will be no refunds, unless a minimum of 2 weeks for peak periods & 1 week for off peak periods, less a $30 cancellation fee
- All bookings for Christmas & Easter periods, will need to be paid in full 2 weeks prior to arrival
- No refunds will be given for reducing the number of nights for your stay
- All accommodation is payable upon arrival
- No pets are allowed in any accommodation, $200 cleaning fee will be charged to your credit card if found to have been in accommodation
- No smoking or vaping allowed in any park buildings or accommodation, $200 cleaning fee will apply
- No swags permitted in any accommodation
- Swearing, rudeness or excessive noise by guests and visitors will not be tolerated at any time. If you do not abide by these rules or any other directives issued by the park you asked to leave the park immediately with no refund
- No music or radio to be playing after 10pm
- At our discretion any damage, loss or theft of property at the park will be charged to your credit card at full replacement cost
- If accommodation is not left in a clean condition an extra cleaning charge will be applied & charged to your credit card
- Please do not remove any furniture from accommodation
- All rubbish to be placed in bins and is to be wrapped or bagged. All recycling is to be separated
- No fires or fire buckets are to be lit without permission from park management. If using a fire bucket, all ash to be deposited into dedicated ash bins
- All children are to be accompanied by an adult when using the amenities, pool or camp kitchen
- Smoking or glassware is not permitted in the swimming pool area
- Pets, after approval from management, are to remain on a lead at all times & are not to be left unattended
- Prices are subject to change without notice
- Check in time is after 2pm (unless prior arrangement are made)
- Check out time is 10am
- Minimum booking periods of 2 nights during winter ski period for all accommodation